Contact

Get in touch

We are a small team. One inbox, no auto-responders, no ticket numbers. When you send a message, a real person reads it.

Fill out the form below and it lands straight in our inbox. We try to reply within one business day. If you have not heard back after two days, the reply may have landed in your spam folder. Check there first or send again.

You can also email us directly at hello@silanshop.com.

What to include if you are writing about an order

• Your order number (starts with #)
• A short description of the issue
• A photo if something arrived damaged

We read everything and we reply to everything.